As a Sony newbie, I find myself still figuring out a few things. Up until now I’ve used a Godox speedlight, which just last week slammed to the pavement.
I recently received a Profoto A1X for review. And while I could manually fire it, for whatever reason, it wasn’t firing on-camera.
So I dove into the menus, and found that the Wireless Flash setting was turned to OFF. I turned this on, and the Profoto magically started firing. There’s typically a prompt Profoto presents when it is off, but I didn’t receive it the first time around.
So if you’re like me and can’t figure out for the life of you why your flash isn’t firing, head over to your camera’s menu, and enable Wireless Flash (on my a7 III, it’s in the Camera 1, menu 11).
Aloha thank you for the help I’m not used to a Flash this expensive lol I found this on another website that stated the opposite.
The wireless option is for Sony’s wireless speedlight system. Since most of us are using third party systems like Godox or Profoto, we’re going to turn this off.
Go to Camera Setting 1 (the camera with the 1 next to it), click over to page 11/14 (the one titled “Flash”) and scroll down to the option called Wireless Flash. Set this to Off
The guidance above is ONLY for Profoto. It should be off on your camera by default, and in that case it works with every other flash system out there. For whatever reason, Profoto requires this setting to be on. I spoke to a Profoto ambassador, and this is actually the #1 question she gets from Sony users.
Thank you so so much for posting this. You just saved my day and my shoots. I tried contacting Profoto and it didn’t help. And even talked to my camera store sales rep and they didn’t know this trick either. Honestly, thank you so much!