Welcome to Beyond Technique, the podcast that empowers photographers to bring their businesses to the next level, brought to you by Platypod, Photofocus and Skip Cohen University. Today we chat with customer service expert Shep Hyken about effective ways photographers can be proactive and build customer loyalty! Check out Platypod:
As photographers, we often find ourselves not marketing ourselves to potential clients, but rather to fellow photographers. We do this without knowing it, by boasting about some of our top clients on our website, the number of years we’ve been photographing, etc. While it’s important to have some of this
12You’ve probably had the experience of a client calling with an urgent need for a photo that you have in your image library (which, of course, is safely backed up using a Drobo or other RAID/NAS system). You’d be happy to help your client, but the picture is on the
Get the show here or get it on iTunes — Don’t forget to post a review on iTunes. In this renewed, reinvigorated episode of The Mind Your Own Business Podcast, Scott Bourne and Skip Cohen discuss actionable ways to improve your photography business. In this particular episode, they discuss how
Did you miss Matthew Jordan Smith revealing the secrets to running a successful photography business? Then watch below and Matthew will show you the techniques he’s learned as one of the most prolific celebrity shooters in the world. Rich Harrington hosts this free webinar, and he and Matthew will help
This is a guest post by Skip Cohen. Be sure to check out Skip Cohen University August 11-14 in Chicago. A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He
