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I got all hopeful then, but it looks like they’ve just bundled the old EOS Utility 2 (not working on Catalina) in with the new version of EOS Utility 3. So I still can’t get my Canon 550D working with my new Macbook… :/
Hi Billy, EOS Utility 2 and EOS Utility 3 are separate applications. They are installed together so that no matter if you have a brand new 1DX Mark III or an older 5D or Rebel model the right software for each camera, is on your computer. The current version is 3.12.10 and can be downloaded from Canon This update fixed my current Canon cameras that use EOS Utility 3 on macOS Catalina 10.15.3. I have not updated the macOS to 10.15.4 yet. I don’t have an older Canon that I can use to check EOS Utility 2. What version of… Read more »
Do you have any further updates? I am using EOS 7D. If I try to update the EOS software on my Mac it tells me I am running Catalina and it can’t update…do you know of canon are working on this?
Steve – What version of the EOS Utility are you running?
Steve – What version of the EOS Utility are you running?
3.12.10.8
Struggling to be able to use my Canon 700d onto iOS Catalina 10.15.4 – whilst I’m aware my camera is an older, lower cost model – I would love to be able to get the videos from it to upload to my website. Any help is hugely appreciated.
It doesn’t work with canon eos m
When will the canon webcam software for mac OS Catalina be available? I have not been able to use my dslr for zoom meetings. I understand there are alternate third party softwares like camera live but, I find there is a lag in transfer. For example, when I speak into the dslr , my voice and body are not real time. Please help!
It’s available now — check back on Canon’s website.
i’ve just checked and it still not available , do you have a link
I am trying to bring an old microscope set-up back to digital imaging capabilities, and am suffering for the lack of EOS capability with MacOS 10.15.4 (Catalina). I have EOS 3.12.10 and 2.14.31….neither are recognizing the camera. Any insights or work arounds would be greatly appreciated!
Hi Ryan,
I am running macOS 10.15.4 on both my MacPro and MacBook Pro. Initially, the EOS Utility 3 did not work on either machine. I uninstalled the EOS Utility then downloaded what appeared to be the same version and installed it and everything works. I have a hunch (not a confirmation) that a small fix was added without updating the version number.
Thanks for your explanation! I updated mine but still not working. When I try to connect my camera, EOS Utility tell “Camera not recognize”. My camera is EOS T3i Rebel. Any idea?
Same issue on Mac OS X 15.5.5 and Eos M50. Latest firmware and apps.
Hi Carlo,
I am not familiar the EOS M50. If it works with EOS Utility, give the suggestions above a go.
I believe that the EOS T3i uses EOS Utility 2. I have also found that checking the cables can matter. Removing the camera battery with the camera on then turning it off and connecting it then reinstall the battery and turn the camera on. EOS Utility will sometime start on its own. If it doesn’t start if from the Applications > Canon Utilities folder. The screen will show dimmed out choices. Turn the camera off, then on again and it will probably connect.
Do you think the EOS Utility 3 software for CANON 6D mark II, is compatible with the newest MAC OS Catalina 10.15.6?
Thank you!
I just installed EU3.12.10 on a 2013 Mac Pro with OSX 10.15.6. When I launch either EOS Utility 2 or 3, with my Rebel T5 camera connected, neither gives me the option to download images. Those menu choices on the startup screen are ghosted. EOS 3 gives me an error that it does not recognize the camera. EOS 2 connects to the camera, but that’s it. “Monitor folder” is the only menu choice not ghosted.
Hi to all I have been struggling with the issues described involving macbook pro on Catalina 10.15.4 and my Canon 6D even to having Apple help me via Time machine to go back several months to when it was working – no joy. I have come across a site that said to check that wifi was switched off on the camera as it will not work with usb connected – switched off wifi and with camera plugged in via usb, fired up utility 3 – hey presto, back in action!!! Program working once again I hope this helps other frustrated… Read more »
Thanks. Works a treat with my ancient 7D.
Canon has recently released an update to its EOS Utility 3. The new version is 3.12.30 (3.12.30.10). I am on Catalina 10.15.5 and it runs an connects to the 1Dx MIII.